Lease Intelligence and Tenant Communications
A property management and commercial brokerage firm with 1,500 residential and commercial units across several counties and a 35-person team.
Staff dig through hundreds of leases to answer questions like “who pays for the roof?” or “when does this renewal option expire?” Tenant files hold Social Security numbers, bank statements and background checks. Agents are already pasting lease terms and tenant emails into public AI tools to save time. Real estate firms are also a top target for wire-fraud email.
Leases and tenant files are processed on the box in your office. Personal and financial information never reaches a public AI tool.
- Lease abstracts: key dates, rent steps, options and maintenance duties pulled from each lease into a one-page summary
- Portfolio questions: “Which tenants have renewal options expiring in the next 6 months?” answered across every lease
- Communications: tenant notices, owner reports and listing descriptions drafted, then checked by a person before they go out
- Security: suspicious sign-in and email alerts from Microsoft Defender, CrowdStrike, INKY and other email gateways triaged, with the evidence ready for a person to decide
Hours spent on lease abstraction, missed renewal or notice dates, time to answer owner and tenant questions, and shadow-AI use replaced with an approved tool.
Is it safe to put leases and tenant files into ChatGPT?
Not on personal accounts. Tenant files hold Social Security numbers, bank statements and background checks, and consumer AI terms can allow training, human review and long retention. Reeve processes leases on a box in your office.
How accurate is AI lease abstraction?
Accurate enough to save hours, not enough to skip review. Reeve drafts each abstract with the clause it came from cited, and a person confirms key dates and dollar amounts before anyone relies on them.